Letter to our Patrons, Musicians, Staff and Community
Dear Patrons and Supporters,
The LaGrange Symphony Orchestra is committed to the health and safety of our patrons, musicians, staff, and our community at large. We have been monitoring the progress of the Coronavirus (COVID-19) public health crisis, listening to the advice of the medical and public community and evaluating steps to safeguard the health and safety of all involved.
LaGrange College, our venue host, has closed the campus to all external groups until March 30th. We support this decision as we believe it is the correct and safe thing to do right now for the health and well-being of our patrons and musicians. As a result, we will reschedule our Tuesday, March 24th concert, Sounds of Storytelling, and our Tuesday, March 31st concert, Youth Symphony.
The rescheduled dates are yet to be determined, pending the ongoing COVID-19 situation. We will keep you up-to-date as those details are confirmed. All concert tickets will be valid at that time and will be honored at the rescheduled concert dates. Please see our additional details listed below for concerns you may have.
We greatly appreciate your support and patience at this uncertain time!
Raylene M. Carter
LSO Executive Director
Still have questions? See the FAQ’s below:
Q. Should the outbreak continue and worsen, will the April 28th concert be rescheduled?
A. At this time, our March 24th concert will be rescheduled. The timing of the new date will be determined once we have clearance to utilize our concert venue and better understand the situation in our community. We will be in contact with all ticket holders as soon as we have more information to share.
We will prioritize the health of our audience members, musicians, and staff members by implementing and communicating appropriate changes as required by our venue host, LaGrange College, and recommended by the State of Georgia and the Centers for Disease Control and Prevention to ensure a safe environment for all involved.
A decision regarding the April 28th concert, Sounds of Home, will be made within the next two weeks.
Q. Will my concert tickets be honored for the rescheduled date?
A. Absolutely! Your tickets for Sounds of Storytelling will be valid and will be honored at the rescheduled concert date. Please hold onto your current tickets.
Q. What if I am unable to attend a rescheduled concert date?
A. We sincerely apologize for any inconvenience the rescheduling may cause you. The cancellation of various public events will have very real financial consequences for artistic programs such as ours. Your willingness to transfer your ticket to a donation or credit for a future concert will support the LSO during these uncertain times and we appreciate your consideration. If you are unable to attend, we ask you to consider gifting your tickets to a friend or donating your tickets back to the LSO for a tax-deduction letter and the opportunity to gift your seats to a student.
Value exchanges will be made available upon request. We will be contacting all ticket holders with more details in the coming weeks as the current situation allows us to make appropriate decisions.
Additional questions and concerns should be made to: email@example.com or call 706.882.0662
Our staff will be working remotely as much as possible during this time; however, we will respond to all email or telephone inquiries is a timely manner.
Thank you for your continued support. Stay safe!